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Tilehurst Village Surgery

92 Westwood Rd, Reading RG31 5PP, UK – 0118 945 2612

I went in yesterday to register as a new patient. The Receptionists were friendly and helpful. As I was leaving I was told 'Welcome to the Surgery'. How lovely to have such friendly and inviting staff.

A good, friendly surgery. Very helpful and amazing abilities to book appointments!

Grovelands Medical Centre

701 Oxford Rd, Reading RG30 1HG, UK – 0118 958 2525

I phoned up to make an appointment at 9am. The lady who answered the phone was very helpful and was able to arrange an appointment at 11.30am the same day. I arrived logged myself in on the screen in the entrance sat down and within 5 minutes my name was called out. The doctor was very pleasant and reassuring. Could not have asked for anything more.

My grateful thanks to Nurse Aideen for her care, attention and discretion when my husband and I visited today, 15th May 2017. Also thanks to the Receptionist who I talked with and to Dr. Escamilla for his time and patience and for explaining symptoms, causes and medications so clearly. Great service. Thank you all.

Theale Medical Centre

Englefield Rd, Theale, Reading RG7 5AS, UK – 0118 930 3081

Always helpful and I have always felt very well looked after despite their large patient list.

After much thought I join Theale Clinic and not been disappointed by the care I have been given by the doctors. Thank you. Saying that my very first visit to the clinic I did experience the rude receptionists, they not acknowledge me for at least 5 minutes, both staff chatting, then took a phone call, typing and breaking down boxes before any acknowledgement or apology ....... Hence the 3 stars ....... Yes it's hard being a Dr's receptionist, work on customer/patient service and you can easily get 5 😉

NHS Direct is now NHS 24. Just dial 111 to speak to a professional or click the link below for there self help website. Lots of really useful info but keep clear of heart surgery! If in doubt ask your GP or call 111. Good luck.

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